We currently ship within Canada, United States and Sri Lanka.

Orders to Canada and the United States are prepared and shipped from our distribution base in Vancouver, Canada, supporting reliable and timely delivery across North America.

Orders within Sri Lanka are fulfilled locally from our distribution base in Colombo, helping us provide faster, more efficient delivery to customers across the country.

While we only ship from these locations at this time, we hope to bring Slem to more little ones around the world in the future. If you would love to see our products available in your country, please contact us at hello@slem.ca 

As a small business, every order is carefully packed with attention before it leaves us.

Most orders are processed within 2–4 business days, excluding weekends and holidays. During launches, sales, or busy seasons, processing may take a little longer.

Shipping times may vary depending on your location and the carrier.

Estimated delivery times:

Canada: approximately 3–10 business days after your order is processed.

United States: approximately 5–12 business days after your order is processed.

Sri Lanka: approximately 2-3 business days after your order is processed.

These are estimated timelines only. Weather, holidays, customs checks, and carrier delays may affect delivery.

If you need to change your shipping address, please contact us at hello@slem.ca as soon as possible.

Our team tries to prepare orders quickly, so we cannot guarantee that changes can be made once an order has been placed. If your order has already shipped, we may be unable to update the address.

Please double-check your shipping details carefully before completing checkout.

Standard shipping is now free on all orders across markets. Expedited shipping is also available for an additional charge, calculated at checkout.